Hewlett-Packard Headquartered
1501 Page Mill Road, Palo Alto, CA 94304, United States
+1(650) 857-1501
myhpsales@us.hp.com
Skip Waiting on Hold, Call Us (Toll Free)
Hewlett-Packard Headquartered
1501 Page Mill Road, Palo Alto, CA 94304, United States
+1(650) 857-1501
myhpsales@us.hp.com
Skip Waiting on Hold, Call Us (Toll Free)
About Hewlett-Packard
Founded in 1939 by Bill Hewlett and Dave Packard in a Palo Alto garage,HP is one of the world’s leading technology companies. It offers various products and services, including personal computers, printers, and software solutions.
Today’s world recognizes HP for its innovation, quality products, and commitment to sustainability, making it a trusted choice for consumers and businesses worldwide. HP’s commitment to innovation has allowed it to stay at the forefront of technological advancements, solidifying its position as a global leader in producing cutting-edge technology products.
HP’s research and development team continuously strives to create new and improved products that help meet its customers’ evolving needs. With a global presence in over 170 countries, HP is more than just a technology provider; it has become a trusted partner for millions of customers.
Order Status & Cancellation
Click here to check the status of your HP product’s order. Provide the order number, registered email address, and billing phone number (last four digits without extension). This will allow you to track your order in real time and receive updates regarding its delivery progress.
Furthermore, if you want to cancel your order, you can contact the customer service team at 1 (800) 407-4005 from 8 a.m. to 8 p.m. EST, Monday through Friday. For more details about the order cancellation, click here.
HP Product Return
Returning an HP product is easy and convenient. Simply visit the HP product return page and ensure the product is in its original packaging with all the accessories included. The return period for HP products is 30 days, and you will need to provide the order number. The refund process will begin once HP receives and inspects the product.
It’s important to note that the refund will be credited back to the original payment source. If you have any questions or need assistance with the return process, you should contact the customer support team for further help.
Customer Support Service
Hewlett-Packard customers can contact the customer support team for assistance with their products. From troubleshooting technical issues to providing immediate assistance with warranty claims, HP experts are readily available to provide solutions and ensure 100% customer satisfaction. Click here to check out the official support page.
Through email, phone call, or chat, customers can expect prompt and efficient assistance from the customer team. With their extensive knowledge and training, customers can promptly resolve any issues they may encounter with their products.
Telephonic Numbers:
- For sales-related queries, call 800-565-9917 from 8 AM – 2 AM (ET), Monday-Sunday.
- For help related to an existing order or order status, call 800-407-4005 from 8 AM to 8 PM (ET), Monday through Friday.
Email:
- Click here to navigate to the HP products email support page.
- Customers can expect a prompt response within 24 hours of the initial query.
- You must select the right HP department from which you want to seek assistance.
- As you choose the relevant department, then a new page with a form will appear on your screen. You must provide the details and submit the query.
Chat:
- You must navigate to the customer service page if you want to chat with a live representative from the official HP customer team.
- Scroll down to the bottom of the customer service page, and then click on the Contact Us Now option available below the Need Help section.
- Click on the Chat with a Sales Representative option.
- The chat timings for the HP products are as follows:
- Personal Consumer Products Team: 7 days a week, 9 am – 12 am EST
- Business Products Team: Monday – Friday, 8 am – 8:30 pm EST
Terms & Conditions
You agree to the terms and conditions outlined by Hewlett-Packard when you purchase HP products. As a customer, you must carefully review and understand the terms regarding extended service plans, licensed software, gift cards, social content, etc.
Click here to check out the detailed information about HP’s terms and conditions section. Familiarize yourself with the terms to ensure a smooth experience with your HP products. Failure to comply with the terms and conditions can lead to issues with warranties and support services.
Warranty Agreement
HP is committed to delivering high-quality products backed by a limited warranty period, which ensures customer satisfaction and peace of mind. The warranty agreement covers all HP products, providing customers with protection against any technical defect or malfunction.
During the warranty period, HP will repair or replace any defective product at no additional cost, ensuring that customers can continue using their products confidently. Click here to learn more about HP’s limited warranty agreement and how to register your product under the warranty coverage.
Payment & Financing
You can purchase HP products using Discover Network, Visa, MasterCard, American Express credit cards, PayPal, and HP.com gift cards. Business customers can also make payments through purchase orders, ACH, wire transfers, and leasing. For 90 days, customers can also take advantage of HP’s financial options with 0% interest.
Need more information about the payment? Call 1 (888) 999-4747.
Order Updates Via SMS
To get instant updates about the order’s progress, message “HELP” to 41320 from the registered mobile number. To cancel the SMS service, text “STOP” to 41320.
For SMS services, rates may apply depending on your mobile carrier.
Miscellaneous Details
- Product Weekly Deals: For details regarding weekly deals on HP products.
- Order via Phone: 877-203-4758.
- HP for Business Solutions: For details regarding business solutions provided by HP.
- HP Press Center: To check out the latest news and updates about HP.
- Computer Support: To get instant help regarding technical issues and support with HP computers and laptops.
- Download software and drivers: To download and update the software and drivers to the latest release.
- Shipping Policy: To learn more about the shipping policy for HP products.